Decision Maker: Executive
Decision status: Recommendations Approved
Is Key decision?: Yes
Is subject to call in?: Yes
To seek approval of the Draft Tenant Engagement Strategy for a minimum six-week period of public consultation.
This is a new Strategy produced in response to the Social Housing (Regulation) Act 2023 and the new Consumer Standards set by the Regulator of Social Housing. The draft Tenant Engagement Strategy sets out our approach to improving how we listen to and work with our tenants.
RESOLVED that the Executive agrees that:
(a) the new draft Tenant Strategy, as provided in Appendix A to the report, to be circulated for public consultation; and
(b) the Director of Housing be authorised, following consultation with the Executive Member for Housing, to make any necessary minor amendments to the draft Tenant Engagement Strategy, prior to publication, provided these do not change the overall direction or emphasis of the Strategy.
Report author: Eden Singh
Publication date: 03/07/2024
Date of decision: 01/07/2024
Decided at meeting: 01/07/2024 - Executive
Effective from: 13/07/2024
Accompanying Documents: