Decision details

To seek Executive agreement to an Action Plan for Fareham Housing. The Action Plan intended to achieve confident compliance with the new Consumer Standards for social housing providers.

As a Registered Provider of social housing, Fareham Borough Council must now comply with new Consumer Standards which came into force on 01 April 2024. The standards introduce a co-regulatory approach with the Regulator of Social Housing and include a set of specific expectations around the safety and quality of homes, transparency and influence for customers, safe and well-maintained neighbourhoods, and a tenancy standard.

An Action Plan for Fareham Housing has been developed, with the objective to achieve confident compliance with the new Standards.

RESOLVED that the Executive:

(a)  agrees the content of the Action Plan at Appendix A to this report, noting that this will be an iterative document to be kept up to date by the Director of Housing following consultation with the Executive Member for Housing; and

(b)  notes the governance and assurance measures outlined in Appendix A, which will collectively provide on-going scrutiny and regular review of Fareham Housing in the context of the new Consumer Standards.