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Issue details

Housing Consumer Standards

To seek Executive agreement to an Action Plan for Fareham Housing. The Action Plan intended to achieve confident compliance with the new Consumer Standards for social housing providers.

 

As a Registered Provider of social housing, Fareham Borough Council must now comply with new Consumer Standards which came into force on 01 April 2024. The standards introduce a co-regulatory approach with the Regulator of Social Housing and include a set of specific expectations around the safety and quality of homes, transparency and influence for customers, safe and well-maintained neighbourhoods, and a tenancy standard.

An Action Plan for Fareham Housing has been developed, with the objective to achieve confident compliance with the new Standards.

 

Decision type: Non-key

Decision status: Recommendations Approved

Decision due: 15 Jul 2024 by Executive

Lead member: Executive Member for Housing

Lead director: Director of Housing

Contact: Robyn Lyons, Director of Housing Email: rlyons@fareham.gov.uk.

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