Issue details

To resolve a problem that has arisen with the collection of waste and recycling bins in an area of Portchester.

Currently, refuse bins, recycling bins and garden waste sacks from properties in the area around West Street Portchester, between The Queensway and The Kingsway, are collected from private service roadways to the rear of the properties.

There have been ongoing problems with the refuse collection vehicle (RCV) accessing these narrow roadways. In addition, the surface of the roadways is of poor quality and deteriorating which presents a hazard to the crews collecting the bins and bags.  The Transport Manager has undertaken an onsite assessment of the situation and the associated risks and has concluded that the access is not suitable for an RCV.

Residents affected have been consulted about a proposal to collect bins and garden waste sacks from the front of their properties, which is the standard service across the Borough. Residents would have the choice to either store bins in the front garden, or continue with their current storage arrangement and take their bin and garden waste sack from the rear to the front of their property each week for collection.

There have been some objections to the proposal, but the majority (86%) did not respond to the consultation.